FREE insured worldwide shipping on orders over $700

FAQ

Do you have questions?
We have answers!

GALLERY TOURS

01

Interested in viewing my work in person? We’d love to meet you!
Please make an appointment
to visit my studio in the heart of the Geula
neighborhood in Jerusalem.

MEDIUMS

02

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Artwork is available in various options. Please check the painting you’re interested in to see available mediums.

  • Original artwork means the original handcrafted painting. Acrylic paints on hiqh-quality Italian canvas with gold leaf embellishments. Your original painting comes signed and with a certificate of authenticity.
  • Prints are museum quality, Giclée prints with an option for hand embellishment.

Please see our medium guide for more details.

Yes! On both original paintings and hand embellished prints the gold leaf is very noticeable, adding a reflective allure to the art.

On prints, the gold leaf displays as a matte gold.

COMMI
SSIONS

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Sure, we love working with our clients on custom pieces or personalizing existing pieces to suit your decor. We work with you throughout the process to ensure your utmost satisfaction. Custom orders are not eligible for refunds or returns.
To discuss a custom order, please book a consultation with Gitty.

Yes! Sure, we offer color swatches for your perusal and make the adjustments you wish. Swatches are shipped to your home. The cost is deducted from your purchase.
We work with you throughout the process to ensure your utmost satisfaction. 
Personalized orders are not eligible for refunds or returns.
To discuss a personalized order, please book a consultation with Gitty.

COLORS

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Please notice that colors may slightly vary from screen to screen. To get the closest idea, view on a few different devices. If you are looking to match a very specific hue, please contact us to discuss.
Sample color swatches are available to be shipped to your home.
The cost is deducted from your purchase. Contact us.

If you need help deciding on the perfect piece to match your decor, we’re happy to help you. Get personalized guidance on choosing the art to suit your style and vibe. Please book a paid consult and get it exactly right!

Sample color swatches are available to be shipped to your home. 

The cost is deducted from your purchase. Contact us.
Please see our returns policy.

FRAMING

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Rolled art has to be stretched or mounted in any way you wish so it can be hung on the wall. Framing places will know how to stretch the canvas.

There are no rules. Suit yourself and your preferred style.

All paintings come with a 2.3 inch border all around. There is a slight indication for the border. If framing, please mention this to the framer.
After framing, you will have the size art you ordered ready to hang.

Arrangements can be made to have your artwork shipped directly to a gallery or framer. Alternatively, our gallery can arrange to frame your art in Jerusalem and ship it ready to hang. 
These services incur an additional fee and require that you first book a paid consult.

INSTALL
ATION

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Please see framing for more detailed information.
We offer a full service package of framing and installation services in Jerusalem for local and overseas residents. Please check this add-on service during your checkout process.

CARE

07

  • Ensure that you hang your artwork securely.
  • Don’t display art in direct sunlight.
  • Dust gently with a feather duster when necessary.
  • Never use spray or water on your art.

ORDERS

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  • Orders are processed immediately after payment clears.
  • Print orders have a 2-3 week processing plus shipping time.
  • Hand-embellished orders have a 4-6 week processing plus shipping time.
  • Please allow extra time for orders with personalization.
  • Originals and commissions have a longer processing time and take between 2-6 months depending on the details of your order.
  • Please allow 1-2 weeks for shipping.
  • Our gallery will communicate with you throughout the entire time; from the moment your order is processed until the artwork arrives at your home.

We get it! Bare walls may foster meditation but for the full soul-satisfying experience we know just what you need. You’re in the right place. We try to accommodate you when possible. Obviously, a rush fee is applied. High-octane coffee and chocolate deliveries to the studio are optional ; ) 
Let’s talk about what you need now, book a paid consult.

SHIPPING

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  • We offer FREE worldwide shipping on orders over $700.
  • Orders are shipped, professionally packaged in a tube. Your precious artwork is safeguarded in the Aesthetic Shipping Tube we use.
    It’s built to withstand the rigors of international shipping and handling.
  • Customers located in Israel can arrange for pickup from our gallery.
    Please choose this option on the checkout page.
  • International orders are fulfilled via  DHL.
  • A tracking number is provided once the painting has shipped.
  • Custom fees or duties are the responsibility of the recipient. If you’re not sure of your country’s policies, please contact your local customs authority to get more information.

INSUR
ANCE

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  • Of course! We value your business and do everything to ensure that
    your painting arrives to you as expected.
  • Your purchase is insured for the full value of the shipped order.
    In the rare case of damage or loss, you will receive a new piece of artwork.
  • You can review the full policy here.

PAYMENT

11

All major international credit cards are accepted. 
Invoices can be issued for your order in advance of payment.
Please send a detailed request via our contact form.

RETURN
POLICY

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  • You have 30 days after receipt of your item to request a return.
  • Custom and personalized orders are not eligible for refunds or returns.
  • Items eligible for a return must be in the same condition you received it and unused.
  • All items returned are the responsibility of the buyer, including all shipping, duties and insurance fees.
  • Items must be shipped in their original packaging.
  • Refunds are issued after receipt of your return and approval of its condition.
  • Refunds are made to your original payment method.

Orders canceled within 48 hours of payment confirmation will be fully refunded. 
Commissions or personalized orders cannot be canceled once payment is processed.
We make every effort to ensure our clients’ 100% satisfaction!

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Gitty Fuchs Art, Jerusalem

[email protected] / USA: 718-977-5266 / IL: 972-58-411-9172

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Compound Path
Join my email list for an occasional glimpse of behind the scenes in my art studio and life in Jerusalem. Get exclusive content, early access to new pieces, and special promotions.

POPULAR CATEGORIES

View all

Gitty Fuchs Art, Jerusalem

[email protected] / USA: 718-977-5266 / IL: 972-58-411-9172

Instagram Linkedin

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